Scope and Purpose

The Know Your Customer (KYC) and Anti-Money Laundering (AML) policies of 7777w establish the minimum controls for onboarding, verification, ongoing monitoring, and risk management of customer activities. These policies apply to all customers accessing 7777w platforms and govern the collection, verification, storage, and use of customer information in connection with gaming, wagering, and related payments.

Regulatory Framework and Compliance Obligations

7777w operates in compliance with applicable law governing online gaming and financial crime prevention. The Operator maintains an internal Compliance Program, appoints a designated Compliance Officer, and implements risk-based procedures to detect and prevent illicit activity, including money laundering, terrorist financing, and fraud. All employees and agents must follow the KYC/AML policies and cooperate with competent authorities as required by law.

Identity Verification (KYC)

  • Onboarding Information: When establishing an account, the customer provides full name, date of birth, country of residence, and current contact details. The information must be accurate and not misleading.
  • Documentary Verification: The customer must provide documentation to verify identity. Acceptable documents include a passport, national identity card, or driver’s license. The document must be valid, legible, and contain the customer’s name, date of birth, and photograph. Where the initial document is insufficient, additional documents or certified copies may be requested.
  • Address Verification: The customer must provide a document evidencing residential address. Acceptable proofs include a utility bill, bank statement, or official correspondence in the customer’s name, issued within the last six months and showing the customer’s name and address.
  • Live Verification and Identity Confirmation: In applicable cases, the customer may be required to complete a live verification step, which may include a real-time video check or a live photo alongside the identification document. Notarised or certified IDs may be requested where required by law or regulatory inquiry.
  • Ownership of Funds: The customer may be required to confirm ownership of the funds deposited, including providing a source of wealth declaration and supporting documentation such as recent bank statements or payslips.
  • Age and Residency: Customers must be at least 18 years old and reside in a permissible jurisdiction as determined by 7777w. Verification of age and residency may be required prior to enabling certain activities or withdrawal capabilities.

Customer Due Diligence and Enhanced Due Diligence

7777w applies a risk-based approach to customer due diligence. For low-risk profiles, standard verification procedures suffice. For elevated risk indicators—such as unusual transaction patterns, high-value activity, or mismatches between declared information and documentation—7777w conducts enhanced due diligence, including additional source-of-funds checks, third-party verification, and heightened ongoing monitoring. Diligence may include requesting further information or documentation as a condition of ongoing activity on the account.

Source of Funds and Source of Wealth

Customers must provide credible information regarding the source of funds used for gaming and wagering. Acceptable documentation includes but is not limited to salary payslips, tax returns, bank statements, or other official evidence demonstrating the origin of funds. 7777w reserves the right to suspend deposits, restrict activity, or request further documentation pending verification of the stated source of funds.

Ongoing Monitoring of Transactions

7777w monitors customer transactions for unusual or suspicious activity. This monitoring includes real-time screening, pattern analysis, and recordkeeping of deposits, withdrawals, bets, and transfers. If a transaction or behavior triggers suspicion, 7777w may pause activity, require additional information, or impose temporary restrictions on the account.

Sanctions, PEPs, and Adverse Information

Customers who are identified as PEPs (politically exposed persons) or who appear on sanctions lists, or whose activity otherwise raises regulatory concern, are subject to enhanced scrutiny. 7777w will apply proportionate due diligence and may decline or terminate business relationships where risk remains unresolved and in compliance with legal obligations.

Account Blocking, Suspension, and Termination

If a customer fails to provide requested verification documents, or if verification cannot be completed to 7777w’s satisfaction, the Operator may block the account, suspend deposits and withdrawals, and withhold funds until verification is completed or the account is closed in accordance with policy and applicable law. In cases of suspected illegal activity, 7777w reserves the right to restrict, freeze, or terminate the account and to report the matter to the relevant authorities as required by law.

Data Handling, Privacy, and Retention

7777w collects and processes personal data solely for the purposes of identity verification, risk assessment, fraud prevention, and regulatory compliance. Personal data is stored securely and retained for as long as necessary to fulfill legal and regulatory obligations, including any applicable dispute resolution, audit, or tax reporting requirements. Data transfers or disclosures are conducted in accordance with applicable privacy laws and regulatory requirements.

Cooperation with Authorities and Information Sharing

7777w may disclose customer information to competent authorities, banks, payment processors, and other third parties as permitted or required by law, regulation, or regulatory requests. Such disclosures may occur in relation to investigations of money laundering, terrorism financing, or other illicit activity.

Operational Rights and Customer Communications

7777w reserves the right to modify verification requirements, adjust thresholds, and update risk controls in response to regulatory changes and risk assessments. Customers will be notified of material changes in a timely manner in accordance with regulatory and contractual requirements. If a customer disputes any due diligence outcome, they may submit a formal request for review in writing to 7777w’s Compliance Department.

Governing Law and Dispute Resolution

These KYC/AML policies are governed by the applicable laws governing online gaming and financial crime prevention where 7777w operates. Disputes regarding KYC or AML decisions are resolved in accordance with the applicable legal framework, including any regulatory dispute processes and court systems with proper jurisdiction.

Policy Updates

7777w reviews and, when appropriate, updates these policies. Customers will be notified of material changes at least 14 days prior to their effective date, and continued use of the service after the update signifies acceptance of the revised terms.